Andrei Gorbis

Los Angeles
1-310-855-4443
a.gorbis+R@gmail.com

Summary

Experienced IT Director skilled in project management, and compliance. Proven track record in enhancing services and market share through strategic planning. Solution-oriented Systems Engineer with 25+ years of experience in regulatory-compliant systems. Deep understanding of governance, compliance, and integration of networks in regulated environments. IT professional proficient in programming languages and designing fault-tolerant systems. Expert in network security and access control protocols. Focus on service reliability, data protection, and privacy through advanced security measures. I specialize in troubleshooting and implementing robust mechanisms to prevent system misuse. Expertise in creating user-friendly training procedures and testing approaches. Focus on technical problem resolution and efficient training for effective communication and in designing flexible IT solutions adaptable to changing environments. Efficient in introducing new hardware and software with minimal user downtime. Focus on cost reduction and productivity enhancement for dispersed departments — strong organizational and communication skills, capable of managing projects and teams effectively.

Skills

Skilled in oral and written communication
Microsoft Windows Server and all other Microsoft desktop operating systems, including UNIX and LINUX
Active Directory
Clustered; Redundant Management of file systems and storage retention
Asset management
Risk Management and resolution
Designing and scaling networks and systems
Documentation
Deep understanding of fiber optics and fiber-optic networks
Supervising teams and users
System administration and monitoring using Zabbix, Cacti, and Grafana.
Secure global IT support and user support
Administration of Linux and UNIX Systems
Managing system-wide updates and upgrades
Virtual private network: Implementation and security
Citrix products: Citrix Zen Server and Citrix Workspace

Apache, SVN, and Perforce version control tools
Experience with VMware, Xen-Server, and Proxmox systems
Developing and improving existing elastic, resilient, redundant network topologies
Vendor/partner relationships
Infrastructure development
Google Workspace Administration
System imaging for deployment and remote management
Fiber optic modulation with CWDM, DWDM, and other
Recruiting and Hiring
Maintaining records
Budget control
Project proposals
Project designs
Mentoring and coaching
Confident public speaker

Experience

May 2014 - Current
A&G Internet Services - Los Angeles, CA
Principal

Responding to and assisting over 200 Companies and individuals in customizing and troubleshooting technical tasks.
Configured secure computer networks to connect to corporate networks.
Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
Monitored computer and processing equipment dashboards to respond to faults and malfunctions rapidly.
Documented repair processes and helped streamline procedures for future technical support actions.
Installed appropriate security patches to eliminate security vulnerabilities.
Updated software versions with patches and new installations to close security loopholes and protect users.
Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.

October 2020 - December 2020
Academy of Motion Picture Arts and Sciences - Beverly Hills, CA
Information Technology Specialist (contract)

Kept hardware and software systems current with the latest patches and current licenses.
Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
Maintained and monitored server rooms, wireless networks, and server infrastructures
Created new accounts, reset passwords, and configured access to servers and file management software for users.

March 2019 - December 2019
First Contact Entertainment Inc - Santa Monica, CA
Senior Systems Administrator

Responsible for operations and maintenance of a multi-level network system
Rebuilt and Administrated Windows Active Directory, domain controllers, and user desktops.
Administration of Linux servers
Configuration of networking hardware, including routers, switches, and storage devices servers
Monitor the health of IT infrastructure to ensure optimal operation
Maintain inventory of IT equipment
Reduced environment to a well-integrated secure hybrid environment
I selected and managed access control security for user hardware and software products used by individual users in each department.
Designed, supervised, and reconfigured sophisticated fiber optic and copper networks
PowerShell to help manage the Windows infrastructure.
Creating Batch files for Active Directory and VMware-related automation.
Planned and Documented Inter-Org Migrations.
Configured and set data protection and security perimeters for sensitive, super-sensitive, and proprietary areas with multi-modal firewalls that integrated switches that allowed for High Availability and failover server systems.
Designed and implemented VPN solutions with 99% efficiency
Enabled Group Policy Objects to achieve 100% compliance with Microsoft, Sony, Oculus, and for and company requirements
Integrated internal and off-site proxy servers for contractors and developers with "0" unauthorized access events and 100% data integrity
Maintained and deployed software update server for all Windows 10 users
Explained how to securely use Microsoft Windows 10 operating system to executives and accounting teams both remotely and via phone
Managed 80% of all software licensing
Created and maintained a 24/7 user support hotline and ticketing system with an easy-to-read Wiki for my IT support team and users
Improved job tasks and mentored junior team members on best practices and standards
Set up, optimized, and managed network equipment
Orchestrated and oversaw upgrades to the system hardware and software
Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service
Assessed the latest innovations to recommend and adopt cost-effective, practical solutions
Used pipe and filter model to find bottlenecks and enable measurement of system resource usage

September 2016 - June 2018
Skydance Interactive - Marina Del Rey, CA
IT Director

100% responsible for infrastructure design, operations, and maintenance of a multi-level network system for a big company with 250 + users with diverse statuses, objectives, and needs
Systems Administration primarily focuses on Active Directory, Exchange Server management, Group Policy Management, and VMware Administration in a Windows Server environment.
Designed and implemented VPN solutions with 99% efficiency
Designed and implemented Group Policy Objects to achieve 100% compliance with Microsoft Active Directory
Integrated internal and off-site proxy servers for contractors and developers with "0" unauthorized access events and 100% data integrity
Configured and set data protection and security perimeters for sensitive, super-sensitive, and proprietary areas with Cisco ASA firewalls and switches with High Availability and failover
Configured and introduced optimal VLANs and access control lists between 5 networks
Expanded PRTG monitoring capacity with agility to meet evolving company needs
Developed and enforced strict user policies while instilling best practice strategies for all users
Created, maintained, and expanded a strict asset management platform to control the introduction and integration of new hardware and software
Maintained 100% of the uptime of file servers, proxy servers, and other Virtual Machines
Managed licensing for 100 % of software products used by individual users and departments
Personally designing, supervising, and re-configuring complex fiber optic and copper networks with detailed network documentation.
Maintained a fast ticket and response system for the IT staff and users
Mentored and coached users in the hands-on use of Cisco, UNIX, and Windows server technologies
Set requests for advice, support, and resolutions as simple routines for users and tech personnel
Cleared and approved requests for and made new purchases with 25% to 50% savings for the company
Documented and coordinated expenditures with the accounting department
Worked closely with other stakeholders to immediately address issues and implement effective solutions
Reviewed completed work to verify consistency, quality, and conformance to creative plans.
Developed and supervised staff by providing orientation, training, support, and direction
Managing and remediating Active Directory and migrating on-prem AD to Azure Active Directory
Active Directory administration/automation through PowerShell.
Active Directory, Microsoft Exchange, Group Policy maintenance.
Active Directory - Group policies, administration.
Consulted users to determine areas in need of improvement.
Kept a flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
Spearheaded server infrastructure development, quality control, staging, and production operations
Generated reports outlining network performance, costs, and downtime issues
Planned, tested, and supported high-availability infrastructures.
Promoted continuous improvement of IT governance processes
Analyzed intricate server issues and supported large enterprise and business-critical applications
Maintained quality-focused performance benchmarks and schedules when directing project teams
Completed proof-of-concept thin-client web framework for enterprise intelligence applications with the web developer
Monitored project budget through the careful assessment of resource usage and task management to ensure that costs were kept low
Developed IT strategic vision and drove critical departmental objectives. Promoted company in maintaining a work environment focused on quality, communication, collaboration, integration, and teamwork. Created a streamlined task system to provide a more effective workflow for both peers and management staff
Improved staff morale by optimizing workload to sustain work-life balance

August 2014 - August 2016
Rack Alley LLC - Los Angeles, CA
System Engineer

Network Installation and integration
Custom Network designs for customers with multiple accounts and privacy of data, and integrity of operational needs
Administration of Windows, Linux, and Unix server-based operating systems in an environment with multiple threats
Exchange 2010 hybrid environment on-premise and cloud, Lync 2010 and 2013.
Specialized in network layer load-balancing to achieve 90-100% network stability
Building, optimizing, and supporting network fiber infrastructures within and outside of the principal network
Active Directory, Microsoft Exchange, Group Policy object and domain name system, maintenance, repair, and adjustments as requested by clients.
Administered over three thousand servers in three data centers while managing employees, providing training, and supervision.
Managed and supported all collocated system infrastructures for nearly 1700 clients
Deployed the latest technology for cloud-based infrastructure and load-balanced applications used by content delivery networks
Provided support by infra-structured VOIP as well as IPTV origination and endpoint termination
Structuring and maintaining a vast international hosting infrastructure to enable continued scaling in response to fluctuations in market demand
Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions
Handled troubleshooting tasks related to the components for Local Area Networks, Wide Area Networks, and voice systems
Spearheaded server infrastructure development, quality control, staging, and production operations
Administration of Exchange 2010/2013 Servers.
Planned, implemented, and integrated updated system-oriented projects
Studied network security logs to identify and eliminate possible outside and internal threats

November 2013 - August 2014
Multacom Corporation - Los Angeles, CA
Systems Engineer

Improving existing network infrastructure
Automating system administration
Scripting software to automate tasks on over 5000 servers
Resolved 100% of hardware issues while working with and assisting employees with new daily data center operations and procedures
Built and oversaw network infrastructure comprised of various virtual products

Education and Training

University of California, Information Technology

Completed professional development in UNIX and Microsoft Server Operating Systems
4.0 GPA

January 2010 - January 2010
Monterey Peninsula College Monterey, CA
Associate of Science Computer Science

Ranked in the Top 10% of the class of 2010
Continuing education in Cyber-security
Majoring in Computer Science and Psychology
Student of the Year award recipient

Speaking Engagements

“Protection of Minors Online and Governance of Internet Ecology” Forum at the 6th World Internet Conference. -China 2019